FAQ

How do I register?

Currently, Wig USA Inc. sells only to distributors and wig salons. We do not sell our products to individual customers. However, this may change in the future, so keep an eye out!

If you are a retailer, you may register by using the link at the top right of the page, or by clicking the link below. Please note that your account must be activated by the administrator to log in.
Retailer Registration

If you have registered with us already, you may login by using the link at the top right of the page, or by clicking the link below.
Login

I registered as a retailer, but I can't log in.

Your account must be activated by the administrator after you submit your registration form. You will receive an e-mail once your account has been activated.

How do I purchase products?

You may only add items to the cart after logging in. If you have not logged in yet, use the link at the top right of the page, or click the link below.
Login

After you log in, you may click on any of the product images/names on our website. This will lead you to the product information page. Click on any of the color swatches in order to select a product for purchase. Once you see the "Add to Cart" button appear, you may click the button to be directed to the checkout page.

How do I purchase custom made wigs?

Creating custom wigs is a long and complicated process. For this reason, we do not offer custom wig purchasing online. If you would like more information, please call us at (877) 947-9447 or Custom Order Form

I forgot my password.

Once you log in, "My Account" link will appear at the top right of the page. Once you click the link, an option to reset your password will appear. You may also click the link below.
Reset My Password

How do I change my account information?

Once you log in, "My Account" link will appear at the top left of the page. Once you click the link, an option to change your account settings will appear. You may also click the link below. You may only change your account information when you are logged in. Otherwise, you will be redirected to the home page.
Change My Account Information.

I can't find the answers I'm looking for.

If you would like more help, please give us a call at one of the following numbers:

U.S.: (877) 941-9447
Canada: (866) 658-9447
International: (858) 496-0903
Fax: (858) 496-0927

If you would like to get help via e-mail, please click on the link below.
E-mail